Jujotech service hours are Monday – Friday from 8:00am to 5:00pm

When opening a service request with Jujotech the following information must be provided:
• • Company Name
  • Contact name
  • Phone Number
  • Serial Number
  • MAC Address
  • App Release Version
  • WearMF Version
  • Customer Configuration – if any
  • Type of Connection (WiFi, 2G/3G/4G Hotspot, etc.)
  • Problem description troubleshooting information / Steps taken
•